iPhone XR mic problem

My microphone works fine for speaker phone, phone call, voice memo. However it will not work good for FB live and a regular video. I’ve cleaned the holes, hard reset and checked third party apps too. When the mic is under performing, it sounds distant and fuzzy. Almost like an air conditioning unit may be running nearby to crowd out the quality.

Posted on Aug 30, 2020 7:34 PM

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1 reply

Teddy_B

Community Specialist

Aug 31, 2020 2:11 PM in response to Jakewst

Hello Jake,

We can see that you're troubleshooting steps you've attempted have been thorough. Based on the information you have provided you may find the following article helpful:

If the microphones on your iPhone aren't working

In the event you find that the article above offers you no resolution, we would also recommend making sure your device is updated to ensure optimal performance capabilities.

Feel free to keep us updated if you find your issue persisting following an update or any of the recommended steps in the article above.

We appreciate you reaching out to Apple Support Communities.

Be well!

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iPhone XR mic problem

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