My iPhone says “cricket carrier” but my cricket SIM card is not working.

Why does my iPhone say “cricket” under carrier in my settings but when I insert my cricket SIM card from my other iPhone it doesn’t work?

iPhone 6

Posted on Aug 30, 2020 10:51 PM

Reply
1 reply

Aug 31, 2020 5:01 PM in response to Bcf_1216

Hi Bcf_1216,


Thanks for using Apple Support Communities. It sounds like you’re having trouble using your current SIM card in your iPhone. We’re happy to help.


If you’re getting an activation error or an alert that says your SIM is unsupported, try the steps below:


If you can't activate your iPhone - Apple Support


If you’re receiving a different error message about your SIM card, try these steps:


If you see 'invalid SIM' or 'no SIM' on your iPhone or iPad - Apple Support


If your issue is unrelated to the troubleshooting provided, please respond and let us know what happens when you put your SIM card in your iPhone, including the full text of any error message you’re receiving.


Take care.

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My iPhone says “cricket carrier” but my cricket SIM card is not working.

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