Lost sound on notifications ie bbc

I used to get a sound when I received a notification. Now I don’t?

have checked sounds all seem ok. Help

MacBook Pro 13″, macOS 10.15

Posted on Aug 31, 2020 12:30 AM

Reply
1 reply

Sep 1, 2020 6:10 AM in response to Carnation2

Hey there Carnation2,


We understand that apps do not have a sound with the notification on your iPhone. We'll be happy to help.


There are a few things we'll want to check for this. To begin, let's use the steps from the section "If you don't see notifications for a specific app" here: Use notifications on your iPhone, iPad, and iPod touch

This will guide you through checking a few things like Do Not Disturb and that notifications are enabled.


If it still happens, let's double-check that the sound option is enabled for those apps. Go to: Settings > Notifications > Sounds

Also, make sure the Ring/Silent switch on the side of your device is toggled to have Silent Mode disabled.


Let us know if that helps. If not, reply back with the iOS version and if this happens with all apps. Find the iOS version by going to: Settings > General > About


Cheers!

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Lost sound on notifications ie bbc

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