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Keyboard on Macbook Pro not working


Hi - I can't log into my account as they key board isn't working properly so I can't type in my exact password. Can you help?

Posted on Aug 31, 2020 6:12 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 31, 2020 6:20 AM

leilahessini wrote:


Hi - I can't log into my account as they key board isn't working properly so I can't type in my exact password. Can you help?


Did you Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379


  • On Mac computers that play a startup sound, you can release the keys a̶f̶t̶e̶r̶ ̶t̶h̶e̶ ̶s̶e̶c̶o̶n̶d̶ ̶s̶t̶a̶r̶t̶u̶p̶ ̶s̶o̶u̶n̶d̶.̶ I would continue to hold the keys for a round of 3 or 4 cycles before you release—no harm there.



and

Try resetting the SMC https://support.apple.com/en-us/HT201295





see if you qualify: https://support.apple.com/keyboard-service-program-for-mac-notebooks

1 reply
Question marked as Top-ranking reply

Aug 31, 2020 6:20 AM in response to leilahessini

leilahessini wrote:


Hi - I can't log into my account as they key board isn't working properly so I can't type in my exact password. Can you help?


Did you Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379


  • On Mac computers that play a startup sound, you can release the keys a̶f̶t̶e̶r̶ ̶t̶h̶e̶ ̶s̶e̶c̶o̶n̶d̶ ̶s̶t̶a̶r̶t̶u̶p̶ ̶s̶o̶u̶n̶d̶.̶ I would continue to hold the keys for a round of 3 or 4 cycles before you release—no harm there.



and

Try resetting the SMC https://support.apple.com/en-us/HT201295





see if you qualify: https://support.apple.com/keyboard-service-program-for-mac-notebooks

Keyboard on Macbook Pro not working

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