I have my iPhone set to "silence unknown caller." It is not on "do not disturb." However, sometimes (not always) my iPhone does not ring even if the caller is in my contacts. Is there a hierarchy of phone numbers that the iPhone matches with, e.g., only the top most number?
iPhone X, iOS 13
Hey claude213,
Thanks for using Apple Support Communities! We understand some calls from your contacts are being sent to voicemail. We definitely don't want you to miss any important calls, and we're happy to help .
Checking Do Not Disturb is a great first step, so awesome there. Also ensure that your iPhone isn't in Silent mode: How to put your iPhone on vibrate, ring, or silent mode
If the numbers are saved with any contact, the silence unknown callers wouldn't send those to voicemail. When you're seeing the missed call, does it show the contact number or just the number?
Thanks again, and have a great day!
iPhone on "silence unknown caller" does not ring even if number is in contacts
