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Child's e-mail

Ho do I change my child's Apple ID e-mail?

MacBook Air

Posted on Aug 31, 2020 11:32 AM

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4 replies

Level 10

684,705 points

Aug 31, 2020 12:21 PM in response to pppffffffffffff

If necessary, contact Apple ID Support for assistance. See the Apple Support articles below for contact information.

Apple ID - Official Apple Support.

Contact Apple for help with Apple ID account security - Apple Support. (Link doesn’t always load)

Get Support Work through the screens to get a chat option. You may have to pick a slightly different problem.

Apple Support schedule phone call

https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.

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Level 10

119,907 points

Aug 31, 2020 11:38 AM in response to pppffffffffffff

Follow these steps (acting as your child):

Change your Apple ID - Apple Support

What to do after you change your Apple ID or password - Apple Support

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Aug 31, 2020 12:05 PM in response to javaliga

I tried the above a couple of times but get in twilight zone type loop. When I enter new e-mail address, I get an error message stating I enter the incorrect verification code, but never had the option to enter the code

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Aug 31, 2020 12:07 PM in response to pppffffffffffff

Also, when I start the process, I get a pop-up stating I need to provide consent as a parent, but I never get the "promissed" e-mail as a parent to provide consent

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Child's e-mail

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