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Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
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Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >
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When I hold down on the iMessage app, choices come up to text other people. The problem is that it says their old contact names and not their current contact names. Please help me resolve this problem.
iPhone XR, iOS 13
Thank you for responding. However, None of the options provided helped.
Thank you for responding. However, None of the options provided helped.
Hi anika212,
Thanks for your post! We understand that when you force press on Messages, the wrong contact names appear. Do those contacts have more than one entry in Contacts? If so, delete the old contacts.
Manage and delete contacts on your iPhone, iPad, or iPod touch
If the issue persists, try following the troubleshooting steps listed in the article below.
If an app unexpectedly quits, stops responding, or won’t open
Let us know what you find out!
Take care!
Hi anika212,
Thanks for the response. If you go to compose a text message, and you type in your contact's name, do multiple entries show up? If so, try tapping the 'i' next to the wrong entry and remove the contact. If you do not see this 'i', or you do not see multiple entries for the same contact, please Contact Apple Support.
Best regards.
Wrong contact name showing up
