What should I do to resolve this problem?

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deng16 Author

Level 1

8 points

What should I do to resolve this problem?

I haven’t updated my iPhone and IPad almost for 32 weeks. What should I do about it?

iPhone 6s, iOS 11

Posted on Sep 1, 2020 6:00 AM

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Answer 1

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deng16 Author

Level 1

8 points

Sep 1, 2020 6:08 AM in response to kb1951

I tried several times to update, but it doesn’t respond well as I need it, but I’m not sure what should I do at this point? I followed the instructions, and never successfully completed it.

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Answer 2

KiltedTim

Level 10

195,951 points

Sep 1, 2020 6:10 AM in response to deng16

"doesn't respond well" is far to vague for anyone to be able to address the issue.

Please read this support article, then try posting your question again: https://discussions.apple.com/docs/DOC-5931

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Answer 3

kb1951

Level 10

124,211 points

Sep 1, 2020 6:02 AM in response to deng16

I would suggest updating them. What is the problem?

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Answer 4

Sep 1, 2020 6:02 AM in response to deng16

deng16 wrote:

I haven’t updated my iPhone and IPad almost for 32 weeks. What should I do about it?

Provide details as to what happens when you try to update.

Which device?

Which version of iOS?

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Answer 5

deng16 Author

Level 1

8 points

Sep 1, 2020 6:09 AM in response to deng16

I need help to resolve the updated issues with my iPhone.

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What should I do to resolve this problem?

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