my .5 setting zoom on regular photo is not working. Also portrait mode is stuck on x2 zoom.
I tried restarting app, restarting phone, resetting all settings, forced restart. No, there is no protective casing on my camera, it was working fine then just stopped working all of a sudden.
any help would be appreciated to resolve this
iPhone 11 Pro Max, iOS 13
Hi vcguerrero671,
Thank you for using the Apple Support Communities! We understand you are experiencing an issue with the zoom options on your iPhone 11 Pro Max camera, and we'd like to see how we can help out.
It sounds like you are familiar with how to use the camera features your iPhone 11 Pro Max iPhone 11 and iPhone 11 Pro camera features - Apple Support, and you performed the most crucial steps to troubleshoot this issue, as described here: If the camera or flash on your iPhone, iPad, or iPod touch isn't working - Apple Support. Thank you for taking that initiative!
We would suggest checking for a new iOS update next: Update your iPhone, iPad, or iPod touch - Apple Support. If this is more of a software-related issue, installing a fresh, new copy of iOS could help.
If the issue remains after this, please let us know.
Regards.
Camera zoom not working
