I have 2 iPhones, both with the same Apple ID. I find that lots of data (>2gb) of mobile data has been used on both. When I look in Mobile Data, System Services is showing 2.9 gb. When I select that, it shows Documents and Sync having used up 2.7Gb.
I have turned off mobile data for Files and can't see what else could be using the mobile data.
Anyone worked out what is using up this data?
iPhone 8
Hi Neilgoto10,
We understand you're looking to reduce your cellular data usage. We're happy to help.
To specifically stop the Documents & Sync category from using data you'll want to navigate to Settings > Cellular, then scroll to the bottom of the page and turn off the iCloud Drive option.
You can also find more information on managing your cellular data usage here: Check the cellular data usage on your iPhone and iPad
If you need further assistance with managing your cellular data usage, we recommend contacting Apple Support directly: Get Support
We hope this helps. Take care!
Hi Neilgoto10,
We understand you're looking to reduce your cellular data usage. We're happy to help.
To specifically stop the Documents & Sync category from using data you'll want to navigate to Settings > Cellular, then scroll to the bottom of the page and turn off the iCloud Drive option.
You can also find more information on managing your cellular data usage here: Check the cellular data usage on your iPhone and iPad
If you need further assistance with managing your cellular data usage, we recommend contacting Apple Support directly: Get Support
We hope this helps. Take care!
Documents & Sync is using my mobile data
