HD is unavailable on some movies when connected to the LG monitor using usb-c.
MacBook Pro 16″, macOS 10.15
Hi,
It seems to work with Safari and not with any other browsers. I'm currently using the usb - c cord that came with the LG UK850.
Welcome back Sablesabal,
Does this behavior persist in another user? Set up users, guests, and groups on Mac. Also, are you currently using an Apple branded cord for the monitor, or any adapters?
Take care!
Hi Sablesabal,
We see your HD is unavailable on some movies when connected via USB-C to your LG monitor. What device are you currently streaming from, and does this only happen with the Amazon Prime service?
Cheers!
Hi Sablesabal,
Glad to hear it's working in Safari. For other browsers you may want to speak with the browser developer directly. How to contact an app developer shows how you can do that.
Have a great day!
Hi,
Thanks for responding! I'm streaming from a macbook pro 2019 16 inch and this happens for all streaming services.
Amazon Prime streams at lower resolution when connected to LG UK850 monitor
