iCloud Drive stuck

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Yyara Author

Level 1

8 points

iCloud Drive stuck

everytime i want to enable my icloud drive this always happened, what should i do??

iPhone 11, iOS 13

Posted on Sep 1, 2020 6:16 PM

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Answer 1

Best reply

javaliga

Level 10

119,603 points

Sep 1, 2020 6:58 PM in response to Yyara

Did you tap on the Upgrade button? iCloud Drive is now the Files app. I believe that is what it wants to upgrade to. See the "Use iCloud Drive on your iPhone, iPad, iPod touch, Mac, or PC" section in:

Access iCloud Drive files from your iPhone and other devices - Apple Support

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Answer 2

Yyara Author

Level 1

8 points

Sep 2, 2020 4:51 PM in response to javaliga

i already did many times, but nothing happened, its still stuck in that menu

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Answer 3

zinacef

Level 10

88,431 points

Sep 3, 2020 12:58 PM in response to Yyara

Have you tried restarting the device?

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Answer 4

Yyara Author

Level 1

8 points

Sep 3, 2020 9:14 PM in response to zinacef

yeah i already try that too, but the result is still same

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Answer 5

zinacef

Level 10

88,431 points

Sep 3, 2020 9:17 PM in response to Yyara

What about signing out of it and back in?

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Answer 6

Yyara Author

Level 1

8 points

Sep 4, 2020 6:44 AM in response to zinacef

i just try it now but nothing changed

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Answer 7

zinacef

Level 10

88,431 points

Sep 4, 2020 10:05 AM in response to Yyara

Next step -- Get Support.

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iCloud Drive stuck

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