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Bsusana30 Author

Level 1

4 points

What if you don’t know the Apple ID and password

some gave me an iPhone 6s Plus but it’s on their Apple ID

Posted on Sep 1, 2020 7:07 PM

Top-ranking reply

Eric Root

Level 10

684,651 points

Posted on Sep 1, 2020 7:47 PM

You need to be able to contact the previous owner to have them log out of iCloud or go to https://www.icloud.com/find/ My Phone and erase the device, then remove it from their account. If you can’t do that, the device is useless. Apple won't unlock it.

Turn off Activation Lock - Apple Support.

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What if you don’t know the Apple ID and password

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