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seven20 Author

Level 1

4 points

I don’t know my apple id password and the person that I got the phone from doesn’t know his password

iPhone 6 Plus

Posted on May 18, 2021 9:02 PM

Top-ranking reply

Eric Root

Level 10

684,627 points

Posted on May 19, 2021 10:11 AM

If you forgot the Apple ID password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.

Apple ID - Manage

Apple ID – Forgot Password

Have the person you got the phone from try the above also.

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I don’t know my apple id password and the person that I got the phone from doesn’t know his password

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