Can't open pdf files in the FB posts.

Can't open pdf files in FB since last update

iPhone XR, iOS 13

Posted on Sep 1, 2020 7:36 PM

Reply
2 replies

Sep 2, 2020 3:08 PM in response to shebabj12

Hey shebabj12,


It sounds like you're unable to open PDF files from the Facebook app on your iPhone, is that right? We'd love to see what we can do to help.


Since Facebook is a third-party application, we may end up needing to get you in touch with Facebook's support team, but we'd like to help narrow this down a bit first.


Can you let us know more about the issue you're running into? Are you unable to open any links from Facebook, or only PDFs? Do you see any error messages when this happens?


Is the Facebook app up-to-date? Here's how to check for available app updates: Update apps or use automatic downloads


Can you open and save PDFs from other sources, such as an email or a website? More about that here: Save and mark up PDFs on your iPhone, iPad, or iPod touch with the Books app


Thanks!

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Can't open pdf files in the FB posts.

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