Blank pages on iPad

Hi mms62,

It sounds like web pages are blank or don't load on your iPad, is that right? We'd love to work on this with you, and help get it sorted out.

Just to confirm, is this happening when you try to load web pages in Safari, or is this happening in another web browser? If this issue is occurring in Safari, the troubleshooting steps on the following page may help:

If Safari displays a blank page or quits on your iPhone, iPad, or iPod touch

Also, iPadOS 13.7 was just recently released. If you haven't done so already, we'd suggest updating to the latest version, to help rule out a possible software related cause of this behavior. If you'd like a reference on how to back up and update your iPad, please have a look here:

Update your iPhone, iPad, or iPod touch

Thanks!

mms62,

Thanks so much for following up with us, and letting us know that updating didn't improve the issue. 

Since you mentioned that the issue only occurs with certain websites, we may need to get you in touch with support teams for those specific websites for further assistance. However, we want to do everything we can to help here first. 

Before we move forward, we just want to confirm a few details that will help us plan our next steps. 

To clarify, does this happen only when your device is connected to a certain network, or does it happen with all connections?

Also, do you use iCloud bookmarks? If so, do you experience this same behavior when trying to view those websites or bookmarks on another device? More about using iCloud bookmarks here: If your iCloud or Safari bookmarks aren’t syncing

Take care!