You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple pencil not pairing


My apple pencil won't pair. Even after following the instructions here. It will keep on showing "Connected" then "Not Connected" after a few seconds.



iPad model is 6th gen. OS is 13.6.1

apple pencil is 1st gen.


thank you

iPad, iPadOS 13

Posted on Sep 2, 2020 12:03 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 2, 2020 2:20 AM

Without more information, we have absolutely no idea what advice you have found - or have followed.


Here is one of the better troubleshooting guides for the Apple Pencil that may be helpful in working through common issues. This is applicable to all models of iPad and Apple Pencil:

https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/


If you have checked through potential issues using the linked troubleshooting guide, then your Apple Pencil may be displaying symptoms of a failing or dead battery - that will not accept or hold any charge.


Assuming that you do not have any other iPad charging issues - and that the Lightning Port of your iPad is free from debris - whilst the Pencil is plugged-in to the Lightning Port of your iPad, verify that the Pencil is recognised:

Settings > General > About


Scroll to the bottom of the page - and you should find two identical entries for the Pencil (one each for the physical and Bluetooth connections). Finding both entries suggests that the Pencil electronics are good.


Check the Battery Widget for the charge status of the Pencil. Is it 100%? If not, let it charge; if it is fully charged, disconnect from the iPad. 


When disconnected from iPad, does the Pencil disappear from the Battery Widget - or it’s indicated state of charge suddenly fall? If either of these are true, then the Pencil battery is likely to be dead or dying.


The tiny internal Li-ion battery is susceptible to permanent/irreversible damage through being left discharged for long periods. Even some “new” pencils can exhibit signs of failure out-of-the-box if they are “old stock”. It is essential that if you have an Apple Pencil that you charge it regularly - whether used or not - so as to protect the battery from deep-discharge. Do not allow a pencil to remain in low-charge state for any period of time - as the internal battery will fail, rendering the Pencil useless.


If the Pencil Battery has failed, the only remedy is to replace the Pencil. If purchased directly from Apple, if the battery has failed and your pencil is within its one-year warranty, you should look to having it replaced at an Apple Store. Within warranty, if otherwise undamaged, Apple generally replace the Pencil without quibble.


I hope this information proves to be helpful in both diagnosing and resolving the problem.

4 replies
Question marked as Top-ranking reply

Sep 2, 2020 2:20 AM in response to DonAlvaroLoo

Without more information, we have absolutely no idea what advice you have found - or have followed.


Here is one of the better troubleshooting guides for the Apple Pencil that may be helpful in working through common issues. This is applicable to all models of iPad and Apple Pencil:

https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/


If you have checked through potential issues using the linked troubleshooting guide, then your Apple Pencil may be displaying symptoms of a failing or dead battery - that will not accept or hold any charge.


Assuming that you do not have any other iPad charging issues - and that the Lightning Port of your iPad is free from debris - whilst the Pencil is plugged-in to the Lightning Port of your iPad, verify that the Pencil is recognised:

Settings > General > About


Scroll to the bottom of the page - and you should find two identical entries for the Pencil (one each for the physical and Bluetooth connections). Finding both entries suggests that the Pencil electronics are good.


Check the Battery Widget for the charge status of the Pencil. Is it 100%? If not, let it charge; if it is fully charged, disconnect from the iPad. 


When disconnected from iPad, does the Pencil disappear from the Battery Widget - or it’s indicated state of charge suddenly fall? If either of these are true, then the Pencil battery is likely to be dead or dying.


The tiny internal Li-ion battery is susceptible to permanent/irreversible damage through being left discharged for long periods. Even some “new” pencils can exhibit signs of failure out-of-the-box if they are “old stock”. It is essential that if you have an Apple Pencil that you charge it regularly - whether used or not - so as to protect the battery from deep-discharge. Do not allow a pencil to remain in low-charge state for any period of time - as the internal battery will fail, rendering the Pencil useless.


If the Pencil Battery has failed, the only remedy is to replace the Pencil. If purchased directly from Apple, if the battery has failed and your pencil is within its one-year warranty, you should look to having it replaced at an Apple Store. Within warranty, if otherwise undamaged, Apple generally replace the Pencil without quibble.


I hope this information proves to be helpful in both diagnosing and resolving the problem.

Sep 2, 2020 6:42 AM in response to LotusPilot

Yes. That’s exactly my problem. I have no idea that i need to charge it even if i’m not using it. It’s not pairing anymore. Like if I look at it on Bluetooth, It will appear connected theN not connected then connected again then not connected. This will keep on happening and won’t stop. Interval of connected and not connected is just 1 second or sometime just milli second.


thanks

Apple pencil not pairing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.