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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Good day all,
can someone kindly explain to me why my iPhone iCloud refuses to backup while I’ve only used 3.2GB of my 5GB available !
It keeps telling me it cannot be backed up because there is not enough iCloud storage available while i still have at least 1.8GB available!!!
How do I back it up or get rid of this message?
Thanking you for any help or advice 🙏🏾
iPhone 7, iOS 13
wole211 wrote:
Wrong screen shot ! Here’s what I got. What does this mean please?
How do I rectify this ?
https://discussions.apple.com/content/attachment/3d32bf9f-f7bd-4b02-8904-0260ffb88c90
Seriously?
You said you have 1.8GB available and you can clearly see the next backup size 117.79GB. Do the math.
Resolve it by getting more iCloud space or using iTunes.
Are you using iCloud Photos?
wole211 wrote:
Wrong screen shot ! Here’s what I got. What does this mean please?
How do I rectify this ?
https://discussions.apple.com/content/attachment/3d32bf9f-f7bd-4b02-8904-0260ffb88c90
Seriously?
You said you have 1.8GB available and you can clearly see the next backup size 117.79GB. Do the math.
Resolve it by getting more iCloud space or using iTunes.
Are you using iCloud Photos?
wole211 wrote:
https://discussions.apple.com/content/attachment/0d45a673-4066-4f7f-a48c-0904d5bada98
sorry, screenshot without a number for next backup is of no value.
you've never backed up this device. You have no idea how much space it needs. telling us you have 1.8GB available means nothing. It's how much you need that answers your question.
wole211 wrote:
Good day all,
can someone kindly explain to me why my iPhone iCloud refuses to backup while I’ve only used 3.2GB of my 5GB available !
It keeps telling me it cannot be backed up because there is not enough iCloud storage available while i still have at least 1.8GB available!!!
How do I back it up or get rid of this message?
Thanking you for any help or advice 🙏🏾
Settings > [your name] > iCloud > manage storage > backups > [name of this phone] > Next Backup Size?
wole211 wrote:
When you said I can resolve it by using iTunes, how do I go about it?
iTunes use your Mac/PC storage so is not as limited as iCloud.
https://support.apple.com/en-ca/HT203977#computer
Wrong screen shot ! Here’s what I got. What does this mean please?
How do I rectify this ?
Yes, photos in iCloud is on !
wole211 wrote:
Yes, photos in iCloud is on !
Then it's off your backup is that large.
You will have to instigate what is taking up so much space.
settings > general > iPhone storage
Thanx a lot for your time. You’ve been very helpful
When you said I can resolve it by using iTunes, how do I go about it?
Thanx ever so much. Bless 🙏🏾
Thanx ever so much LACAllen, finally managed to back up my iPhone to my laptop thru iTunes. Though it took forever !🤣
Regards
iCloud Storage
