Refund

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Level 1

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Refund

If you got refund on iTunes acct, how long does it take to post to your iTunes acct and see the fund? I got the refund on 8/31/20, and I still don’t see the credit on my iTunes acct. please advise. Thanks

Christine

iPad Air, 12

Posted on Sep 2, 2020 3:12 PM

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Answer 1

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Androish

Level 8

39,487 points

Sep 2, 2020 4:02 PM in response to kamfong

See this article:

How long refunds from the App Store or other Apple services take – Apple Support

Good luck!

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Answer 2

Androish

Level 8

39,487 points

Sep 3, 2020 1:13 PM in response to kamfong

When you use an iTunes gift card it first goes as credit on your account.

So what Niel says is that if you get refunded for the purchases you made.

The refund would go into the store credit, not the gift card.

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Answer 3

kamfong Author

Level 1

13 points

Sep 3, 2020 9:26 AM in response to Androish

I used iTunes gift card to pay for that , then how long does it take to see the credit back to my iTunes gift card ? the article didn’t say that. Please advise . Thanks

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Answer 4

Niel

Level 10

732,455 points

Sep 3, 2020 10:26 AM in response to kamfong

It'll be up to two days for the money to be returned to the store credit balance. Actually having it put back onto the card requires a separate request.

(183729)

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Answer 5

kamfong Author

Level 1

13 points

Sep 3, 2020 12:50 PM in response to Niel

Hi Neil , what do you mean by “having it put back onto the card requires a separate request.“ I want them to credit back to my iTunes gift card . Do I need the separate request? Please advise，thanks

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