Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Problem from app store in updating apps.

I am having issues in updating my whatsapp whenever i try to update it gives a reason “verification failed” and below it its written “your apple ID or Password is incorrect “ though all other applications are being used and updated from the same ID and password can anyone please guide me.

iPhone X, iOS 13

Posted on Sep 2, 2020 9:44 PM

Reply
4 replies

Sep 3, 2020 5:08 AM in response to sabeeh209

As a backup to the backup you can send yourself an email with the chat history.


https://faq.whatsapp.com/iphone/chats/how-to-back-up-to-icloud


Export chat history

You can email yourself your chat history if you'd like to save a chat.

Note: This feature isn’t supported in Germany.

  1. Open the individual or group chat you’d like to save.
  2. Tap the contact's name or group subject.
  3. Tap Export Chat.
  4. Select if you want to Attach Media or email the chat Without Media.
  5. Open the Mail app. You can also tap More for additional options.
  6. Enter your email address and tap Send.


Problem from app store in updating apps.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.