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Unable to update WhatsApp ..an unknown error occurred message pops up

Hi ,

am trying to log into my account from a few months it isn’t working. I even tried to type forgot password. Where it says verification failed.. an unknown problem occurred . I wanted to update a lot of my apps and this is getting difficult. Please help.

iPhone 11 Pro, iOS 14

Posted on May 22, 2021 10:17 AM

Reply
Question marked as Best reply

Posted on May 22, 2021 10:21 AM

See the Apple Support article(s) below. 


App Store, iTunes Store, or other Apple services - If you can't connect      


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod


Backup - Restore your device from an iCloud or iTunes backup.  

1 reply
Question marked as Best reply

May 22, 2021 10:21 AM in response to ayva15

See the Apple Support article(s) below. 


App Store, iTunes Store, or other Apple services - If you can't connect      


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod


Backup - Restore your device from an iCloud or iTunes backup.  

Unable to update WhatsApp ..an unknown error occurred message pops up

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