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Text messages delete themselves

My text messages randomly disappear. Entire conversations, going back years.

iPhone SE, iOS 13

Posted on Sep 3, 2020 3:54 AM

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Question marked as Top-ranking reply

Posted on Sep 3, 2020 4:08 AM

Settings > Messages > Keep Messages [Chose your option]


Watch the GIF below


2 replies

Oct 17, 2020 8:27 AM in response to caryn162

I delete one text message and the message directly below it was randomly deleted too. I noticed it occurred within days of an OIS update! I called apple support. They had me shut my computer down, bring it back up while holding the Shift key which put the computer in Safe mode. In this mode I saw the missing texts. This mode automatically detects and fixes operating errors. Then I shut down and restarted. Problem fixed! My Mac Pro is 2014 mid-years with the most current operating system update. Apple support remains a great option and resource.

Text messages delete themselves

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