Apple Event: May 7th at 7 am PT

> Add to your calendar

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Nolaboy_1983 Author

Level 1

6 points

my iphone 11 has a black screen and will not change but is on

need help my iphone 11 has a black screen and will not change but is on

Posted on Sep 3, 2020 11:21 AM

Reply

Best reply

Level 9

55,110 points

Posted on Sep 3, 2020 11:35 AM

Check this link...

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

View in context

Similar questions

2 replies

Best reply

Level 9

55,110 points

Sep 3, 2020 11:35 AM in response to Nolaboy_1983

Check this link...

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

Reply

Sep 3, 2020 11:35 AM in response to Nolaboy_1983

Ever drop it or gotten it wet?

Reply

my iphone 11 has a black screen and will not change but is on

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up