Technical support

Does anyone know what this top icon means? I have never seen it before, it appeared in addition to the usual red circle with an exclamation point in it, Relating to a text send failure. Thanks!

iPhone 11, iOS 13

Posted on Sep 3, 2020 12:23 PM

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1 reply

Sep 4, 2020 2:06 PM in response to Daughteroftheking1

Hello Daughteroftheking1.


Thanks for using the Apple Support Communities. We see that you're having issues sending SMS messages on your iPhone. Reviewing the Status icons and symbols on your iPhone article, the status icon in the image provided isn't listed. What's the iOS version you currently have installed? This is in Settings > General > About. Have you tried the steps outlined from article, If you can't send or receive messages on your iPhone, iPad, or iPod touch? If not, that's a great place to start troubleshooting this issue.


Should issues with your messages persist, you can connect with an Apple Support Advisor at Get Support.


Best regards.



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