Icloud Removal

Please is there any way I can contact Apple from Nigeria

I bought an Imported IPhone 6

But when I tried to Activate it

They ask me for an Icloud Account I do not know

How do I open my iPhone

iPhone 6s

Posted on Sep 3, 2020 6:29 PM

Question marked as Top-ranking reply

Posted on Sep 3, 2020 8:22 PM

It sounds like you bought an iPhone that is Activation Locked. Activation Lock is an anti-theft measure that cannot be bypassed by anyone, including Apple. Only the previous owner can remove the lock and Apple will not help you find he previous owner. If you cannot get a refund, dispose of the iPhone properly. It is useless to you or anyone else. See the "If you bought the device from someone else" section in:

Turn off Activation Lock - Apple Support

1 reply
Question marked as Top-ranking reply

Sep 3, 2020 8:22 PM in response to Community User

It sounds like you bought an iPhone that is Activation Locked. Activation Lock is an anti-theft measure that cannot be bypassed by anyone, including Apple. Only the previous owner can remove the lock and Apple will not help you find he previous owner. If you cannot get a refund, dispose of the iPhone properly. It is useless to you or anyone else. See the "If you bought the device from someone else" section in:

Turn off Activation Lock - Apple Support

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Icloud Removal

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