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EmmaTestani Author

Level 1

4 points

MacBook Air

My MacBook Airs sound is not working and it just came in the mail today. It worked as soon as I received it and then I shut it off for about 3 hours and now the sound is not working.

MacBook Air 13″, macOS 10.15

Posted on Sep 3, 2020 7:26 PM

Top-ranking reply

JDee

Level 5

6,485 points

Posted on Sep 3, 2020 7:53 PM

When you says the sound's not working, do you mean the internal speakers? Try following these trouble-shooting guidelines from Apple first, including starting with making sure you are running the most up to date version of Mac OS. Have you connected any Bluetooth devices? Wired headphones?

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MacBook Air

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