📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my sound is not working - can anybody give help?

the sound off my MacBook Air is not working


I do not know what the problem is.



Posted on May 7, 2021 4:17 AM

Reply
Question marked as Top-ranking reply

Posted on May 7, 2021 6:10 AM

Intel-based Macs.

Reset PRAM:  Reset NVRAM or PRAM on your Mac - Apple Support

Settings that can be stored in NVRAM include sound volume, display resolution, startup-disk selection, time zone, and recent kernel panic information. The settings stored in NVRAM depend on your Mac and the devices that you're using with your Mac.


Reset  SMC:   How to reset the SMC of your Mac - Apple Support   Choose the appropriate method.

Quote:

Resetting the system management controller (SMC) can resolve certain issues related to power, battery, fans, and other features.


Startup in Safe mode. https://support.apple.com/en-gb/HT201262

To leave Safe Mode, click  in the menu bar and choose “Restart”

Quote:

Safe mode prevents your Mac from loading certain software when it starts up, including login items, system extensions not required by macOS, and fonts not installed by macOS. It also does a basic check of your startup disk, similar to using First Aid in Disk Utility. And it deletes some system caches, including font caches and the kernel cache, which will be created again automatically as needed.

1 reply
Question marked as Top-ranking reply

May 7, 2021 6:10 AM in response to sabine117

Intel-based Macs.

Reset PRAM:  Reset NVRAM or PRAM on your Mac - Apple Support

Settings that can be stored in NVRAM include sound volume, display resolution, startup-disk selection, time zone, and recent kernel panic information. The settings stored in NVRAM depend on your Mac and the devices that you're using with your Mac.


Reset  SMC:   How to reset the SMC of your Mac - Apple Support   Choose the appropriate method.

Quote:

Resetting the system management controller (SMC) can resolve certain issues related to power, battery, fans, and other features.


Startup in Safe mode. https://support.apple.com/en-gb/HT201262

To leave Safe Mode, click  in the menu bar and choose “Restart”

Quote:

Safe mode prevents your Mac from loading certain software when it starts up, including login items, system extensions not required by macOS, and fonts not installed by macOS. It also does a basic check of your startup disk, similar to using First Aid in Disk Utility. And it deletes some system caches, including font caches and the kernel cache, which will be created again automatically as needed.

my sound is not working - can anybody give help?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.