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AUrquides Author

Level 1

4 points

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I’m unable to download anything or make any payments to my apps because it says my account has been disabled, please help.

iPhone 7, iOS 13

Posted on Sep 3, 2020 7:49 PM

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Top-ranking reply

Level 8

39,487 points

Posted on Sep 4, 2020 6:14 AM

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.

More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support

Good luck!

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Top-ranking reply

Level 8

39,487 points

Sep 4, 2020 6:14 AM in response to AUrquides

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.

More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support

Good luck!

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