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JermaineJay Author

Level 1

4 points

iCloud for Apple Music

Why does this happen? Every time I will open the music app this pops and does not go away until I restart my IPhone?? Everything is linked with iCloud even the app??????

iPhone 11, iOS 13

Posted on Sep 3, 2020 11:10 PM

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1 reply

Joseph_S.

Community Specialist

Sep 5, 2020 6:45 AM in response to JermaineJay

Hi Jermaine,

We see Apple Music is giving you an error message until you restart your iPhone. Is the iPhone up to date? Update your iPhone, iPad, or iPod touch. Also, does this happen over cell data as well as Wi-Fi?

Also, is the iCloud music library enabled on the device? Turn on Sync Library with Apple Music.

Best wishes!

iCloud for Apple Music

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