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I can’t receive emails to my iCloud account but I can send emails form my iCloud account

I am logged in successfully to my iCloud mail but I can’t receive emails to it

and I can send emails from it .

I tried to log in and log out from the mail but still doesn’t work .

iPhone XS Max, iOS 13

Posted on Sep 4, 2020 12:58 AM

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Question marked as Best reply

Posted on Sep 4, 2020 10:21 AM

See the Apple Support article(s) below.


Mail - If you can't receive email on your iPhone, iPad, or iPod touch     

2 replies

Sep 4, 2020 5:35 AM in response to tamer92

See If you can't send or receive messages on your iPhone, iPad, or iPod touch https://support.apple.com/en-us/HT204065

 

Use these support options if you need more help:

 

Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 Be patient. Sometimes phone support is not available.

 

Apple ID Support https://support.apple.com/apple-id

 

Apple Support Twitter https://twitter.com/AppleSupport  There may be a wait of an hour or so.

 

Apple ID account security for country-specific and region-specific help

 https://support.apple.com/en-us/HT204169

I can’t receive emails to my iCloud account but I can send emails form my iCloud account

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