You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Black screen

is there hope in fixing a black screen on my iPad, it seems to be operational with exception to the black screen.

iPad Air, iOS 12

Posted on Sep 4, 2020 4:33 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 4, 2020 4:43 AM

We, just users like you, can't diagnose that kind of issue remotely, sorry.

Try a forced restart of your iPad:

  • iPad models with Face ID: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Power button until the device restarts.
  • iPad models with Home button, iPhone 6s or earlier, and iPod touch (6th generation) or earlier: Press and hold both the Home and the Top (or Side) buttons until you see the Apple logo.

If the issue persists, contact Apple Support using this link:--> Get Support

or

make an appointment at an Apple Store or AASP (Apple Authorized Service Provider) among this list:

Apple – Location Selector

Regards

Giulio

1 reply
Question marked as Top-ranking reply

Sep 4, 2020 4:43 AM in response to Napleshillpeople

We, just users like you, can't diagnose that kind of issue remotely, sorry.

Try a forced restart of your iPad:

  • iPad models with Face ID: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Power button until the device restarts.
  • iPad models with Home button, iPhone 6s or earlier, and iPod touch (6th generation) or earlier: Press and hold both the Home and the Top (or Side) buttons until you see the Apple logo.

If the issue persists, contact Apple Support using this link:--> Get Support

or

make an appointment at an Apple Store or AASP (Apple Authorized Service Provider) among this list:

Apple – Location Selector

Regards

Giulio

Black screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.