Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

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marita7176 Author

Level 1

4 points

Charged for a new Apple Watch because I didn't send back the old one?

My Apple Watch stopped working, and I called for support. I spoke to someone named Nick, in GA. He was very knowledgable. He determined that my watch was no longer working, and sent me a new watch. The new watch would not pair with my iPhone, and he said to send it back. I did, and have a receipt to show that I did. He said that he would send me another watch, and when I received it , I should send back the watch that was not working. I have not yet received the replacement watch, but I got a notice, from Apple saying I was going to be charged for the new watch, because I did not send back the original watch. PLEASE HELP!

[Re-Titled by Moderator]

Posted on Sep 4, 2020 6:15 AM

Best reply

Kilgore-Trout

Level 8

37,471 points

Posted on Sep 4, 2020 6:22 AM

You will need to contact Apple Support for assistance with. This is a user-to-user forum; not much anyone here can do for you.

https://getsupport.apple.com/

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Charged for a new Apple Watch because I didn't send back the old one?

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