Mail doesn't Erase Deleted Items and other problems
The first issue was Mail.app crashing every time I would Erase Deleted Items. Now, after applying some troubleshooting, I can't Erase Deleted Items. The new problem is that a "ghost" message with no From and no Subject showing is somehow showing up below another message. When I click on the ghost message, it shows the body of some other email.
Steps taken:
- Removed the relevant folders in Library, Trashed them
- Reset the NVRAM
- Reinstalled High Sierra
- Removed all of the emails in all of the folders
- Changed Preferences to Accounts, Mailbox Behaviors, Drafts Mailbox to Drafts on iCloud, Sent Mailbox to Sent Messages on iCloud, Junk Mailbox to Junk on iCloud, Erase junk message to Never, Trash Mailbox to Trash on On My Mac (don't see a choice for Trash on iCloud), Erase deleted message to Never, Archive Mailbox to Archive on iCloud.
Problem 1: Delete Erased messages has inconsistent behavior, alternately not deleting messages, deleting some messages, and more rarely now crashes Mail.app
Problem 2: "Ghost" email somehow linked to a separate email with no From and no Subject, but clicking on the email shows the body of an email.
Any help would be appreciated.
Thanks.
MacBook Pro 13″, macOS 10.13