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WiFi notification pop up in lock screen?

So my wife’s iPhone just started getting this WiFi symbol popping up when her phone is locked. Anyone know why?

iPhone 11 Pro

Posted on Sep 4, 2020 5:23 PM

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Question marked as Best reply

Posted on Sep 9, 2020 5:16 AM

jlevin75,


What you are seeing on your screen is not a common occurrence nor is it normal. It should not be on your screen at all. Unless you have installed an app that has caused the Wi-Fi symbol to show up on your screen there is no way to determine what caused it to show up. Backing up your iPhone and then reinstalling the software will repair any issues that may be software related like this random Wi-Fi icon on your screen. Try uninstalling the last few apps you installed around the time you realized this symbol appeared on your lock screen. If that doesn't resolve the issue, then reinstalling your software would be the best solution.


You could also contact Apple Support and speak directly with an Apple representative for additional assistance.


Get Support


Take Care.

3 replies
Question marked as Best reply

Sep 9, 2020 5:16 AM in response to jlevin75

jlevin75,


What you are seeing on your screen is not a common occurrence nor is it normal. It should not be on your screen at all. Unless you have installed an app that has caused the Wi-Fi symbol to show up on your screen there is no way to determine what caused it to show up. Backing up your iPhone and then reinstalling the software will repair any issues that may be software related like this random Wi-Fi icon on your screen. Try uninstalling the last few apps you installed around the time you realized this symbol appeared on your lock screen. If that doesn't resolve the issue, then reinstalling your software would be the best solution.


You could also contact Apple Support and speak directly with an Apple representative for additional assistance.


Get Support


Take Care.

Sep 5, 2020 1:55 PM in response to jlevin75

Hello jlevin75, 


Thank you for using Apple Support Communities!


We understand from your post that you are seeing a Wi-Fi icon in the middle of your lock screen. First, try restarting your iPhone as described here:


Restart your iPhone - Apple Support


Second, we recommend backing up your iPhone and reinstalling the software. The following article has the steps on how to backup your iPhone: 


How to back up your iPhone, iPad, and iPod touch - Apple Support


By using the steps as listed under the heading "Put your device in recovery mode and set it up again" from the following article you can reinstall the software on your iPhone: 


If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support


Best Regards.

WiFi notification pop up in lock screen?

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