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I can't find my AirPods pro. I purchased apple care when I purchased them. Is losing the AirPods covered by apple care

I cannot find my AirPods pro. I purchased apple care+ when I purchased them. Is losing the AirPods covered by applecare+? i lost the case, and the 2 AirPods.


Posted on Sep 4, 2020 7:40 PM

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Question marked as Top-ranking reply

Posted on Sep 4, 2020 8:30 PM

gjappel wrote:
Is losing the AirPods covered by applecare+? i lost the case, and the 2 AirPods.

No, if you are in the U.S. this link in part states:

"Apple will not provide Hardware Services or ADH Services in the following circumstances:

(a) to protect against normal wear and tear, or to repair cosmetic damage not affecting the functionality of the Covered Equipment;

(b) to conduct preventative maintenance;

(c) to replace Covered Equipment that is lost or stolen;"

1 reply
Question marked as Top-ranking reply

Sep 4, 2020 8:30 PM in response to gjappel

gjappel wrote:
Is losing the AirPods covered by applecare+? i lost the case, and the 2 AirPods.

No, if you are in the U.S. this link in part states:

"Apple will not provide Hardware Services or ADH Services in the following circumstances:

(a) to protect against normal wear and tear, or to repair cosmetic damage not affecting the functionality of the Covered Equipment;

(b) to conduct preventative maintenance;

(c) to replace Covered Equipment that is lost or stolen;"

I can't find my AirPods pro. I purchased apple care when I purchased them. Is losing the AirPods covered by apple care

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