You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Billing of the game

My son (he is 8 years old) when I was out of country and I could not control him , spent a lot of money for online games. I am very much disappointed and he made a minus balance on my bank card.

I want to ask to refund these money because these purchases were made by 8 years old boy

Please let me know if you can help me

Best regards

Mariia

Posted on Sep 5, 2020 9:14 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 5, 2020 10:32 AM

If you got an email receipt, use the 'Report a Problem' link in it. If not, click here and ask the iTunes Store staff for a refund.


(183786)

1 reply

Billing of the game

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.