Recently, my parrot cracked the homebutton and unfortunately homebutton + touchid does not work. I want a new homebutton with touchid working. Please help me because I desperately want touchid and homebutton back.
Kind regards,
Sunny Aleem
iPhone 7 Plus, iOS 13
Contact Apple Support.
This is a user to user support forum, we can’t fix hardware issues.
Hey Sunny!
I definitely get how important it is for Touch ID to be operating the way it's intended. Unfortunately, as Johnathan mentioned, we are unable to provide support with hardware physical damage, we can only provide advice on getting it repaired.
My advice would be to reach out to your insurance company (for example Asurion) if you have insurance through your cellular carrier, if you have service and see if you're eligible to file a claim for damage. If they do not provide you with a resolution, you can always visit http://support.apple.com/repair and click on the "Start a repair request" button. The flow will provide you with solutions such as Contacting Apple Support, visiting a Authorized Retailer, etc.
Hey! Glad I was able to provide some more support.
In regards to your inquiry, you’re gonna have to ask that to the authorized retailer (or Apple) for repair prices as it’s all gonna be different depending on who or where you go to & the service options they provide.
Hey Rommel!
Your answer is appreciated.
I bought this iPhone 7plus in 2018 and I do not have insurance or eligible to file a claim. As you stated the repair link I’m definitely going to go through it.
Also please let me if I will be able to get my Touch ID working again? Desperate to have it working again.
regards,
Sunny Aleem
Kindly give me the link because I have been searching on it but couldn’t understand how to. So please share the link where I can ask for my hardware issue.
regards,
Sunny Aleem
Thank you.
Please just kindly let me know that I want to get home button(Touch ID) by shipment or courier. I want to order it how is it possible?
Look in the upper right side of this site.
Click on the link that says “Contact Support”.
My iPhone 7plus touchid is broken
