Dear Community,
Some of my keyboard keys are not working - specifically j, k, l. On advice found here, I plugged in an external keyboard to test it, and they work fine on that keyboard! So.... does that mean a software update? If so - which one? or? Totally appreciate a 'next step', please? TIA!!
(I am on El Capitan on a MacBook Air 13" Early 2015, fwiw)
MacBook Air 13″, OS X 10.11
Actually that means this can be an hardware issue. You can try the following two steps, one at a time, however if that does not help then I recommend that you have your MacBook Air examined at the Apple Store or at an Apple Authorized Service Center.
Axel F.
Actually that means this can be an hardware issue. You can try the following two steps, one at a time, however if that does not help then I recommend that you have your MacBook Air examined at the Apple Store or at an Apple Authorized Service Center.
Axel F.
Those keys work fine.
My location was identified as wrong (during authentication) last 2 times I logged in here, though. Unsure if related.
Axel - The first did not work. Will try the second in a bit. Thank you.
MiniFun wrote:
Dear Community,
Some of my keyboard keys are not working - specifically j, k, l.
Do 789uio work fine? If not, you could have Mouse Keys activated.
Keyboard (some) keys not working
