Macbook Screen Blank

My macbook's display is black but it's functional on the mirrored display. Please help

MacBook

Posted on Sep 6, 2020 12:35 AM

Reply
2 replies

Sep 6, 2020 6:17 PM in response to TuksThe1st

TuksThe1st wrote:

My macbook's display is black but it's functional on the mirrored display. Please help


Agreed, hardware issue with your built in display.


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment


Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/


Outside the USA

https://locate.apple.com/country


From iOS device using the app to make a online Genius Bar appointment is easy:

https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8



(note: due to the temporary closure of Apple Stores and the staggered reopening there may be some delays.

ref: https://www.apple.com/shop/browse/store/temporary_closures )


“Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you as quickly as possible. Depending on where you get service, you might be able to check the status of your repair online.” Start a service request https://support.apple.com/mac/repair/service



Call Customer Support (800) MY–APPLE (800–692–7753)

or

call AppleCare Support at 1-800-APLCARE (800-275-2273)



Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Macbook Screen Blank

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.