You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Okay so I put my laptop to sleep and when I opened it again my macbook won't detect internal display, I attached a hdmi cable and it worked perfectly (on the external screen). I'm not sure why my internal screen isn't visible. I performed multiple operations to fix it. Hard reset, installed mac OS again. Everything. Nothing worked. I rebooted to safe mode and the screen came but it was faulty (attached a pic). Can anyone tell me how to fix this?
MacBook Pro 15″
Please help us better help you. Tell us your Macbook Pro's SUB-MODEL— the part with a year and sometimes Early, Mid, or Late appended.
Macbook Pros have been in continuous production since 2006 in many variants and some have specific video issues. Please do "About this Mac..." from your Apple to find the sub-model:
PLEASE include the screen size, because video issues in 13-inch model are rare compared to models with larger displays.
⚠️ BUT ⚠️
...do not post the serial number for security reasons.
the photo of the screen you posted looks like the display IS being recognized, but has its colors reversed.
That feature might have been turned on by accident in
sytem preferences > accessibility > Display ...
[√] Invert colors
Hi, thank you for the reply, unfortunately that is not the issue, I Checked. the issue is, when I reboot, I don't see any display, the picture I uploaded is when I rebooted in safe mode..
In normal reboot there is no screen at all.
When I attach hdmi, I can see the screen on external screen and the colors are okay ( I checked, inverted option is not selected as you can see the second picture which I uploaded that has the model number (its from external screen when I attach the hdmi)) . The internal screen is not being detected at all :(
What can be the issue if the internal display is not detected? Is my lcd broken or something else?
Sorry I didn't understand
Yes it works in safe mode (faulty colors (1st image) even though not inverted.)
In regular mode (no display, not even faulty colors one)
Is it something I can fix by myself? Like is it some settings issue? Or do I need to replace any part of it (like its LCD or some other part)
something you added, like
third-party Virus Scanners, speeder-uppers, Cleaner-uppers/Removers, Optimizers, third-party file Sync-ers such as DropBox, OneDrive, or GoogleDrive, or a VPN that you installed yourself, a menuHelper,display optimizer, keyboard enhancer, finder replacement, and stuff like that.
Hello, I have the same problem. I can see my screen on an external screen and the display screen is not detected. The webcam is working nevertheless and the apple on the back does not light up. I have changed everything: logic board, display screen and battery from spare pieces of good quality/new. and still black screen.
Oh thats bad :(
I tried everything on the above answers (software), I'll be heading to the repair shop over the weekend, hope the guy can find the issue and fix it, if it happens, I'll update you here. Meanwhile if you do find a solution, please so update me as well. Also thank you for your reply.
I have attached a picture as well
Macbook Pro (Retina, 15-inch, Early 2013)
It doesn't say any sub-model like the one mentioned.
Does anyone know the issue?
"works in safe mode, fails in regular mode" implies "it's something you added."
With pleasure! I was thinking the same (about going to a repair shop). I forgot to mention that I went to a Genius bar and they said that they can't do anything as my mac is considered "vintage".
Internal display not detected
