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Hey Apple i have a problem in my iPhone.In settings it says your iPhone storage is full but when i click it is not full please can you help me

Good company

iPhone 7 Plus, iOS 13

Posted on Sep 6, 2020 9:15 AM

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2 replies

Sep 6, 2020 9:28 AM in response to elvis30

Hello elvis30.. Just an FYI, you are not talking to Apple here, this is a forum of other iPhone users


Do you understand the difference between iPhone and iCloud storage?

About storage on your device and in iCloud - Apple Support


If you check your iPhone storage, is that what's full?

How to check the storage on your iPhone, iPad, and iPod touch - Apple Support

If your iPhone storage is full, you will need to evaluate what's taking up all your space and make some decisions.

You may need to find some stuff to delete.

If you see that 'other' is taking up a bunch of space:

Clear Other storage on your iPhone or iPad - Apple Support

If you see that Photos is taking up a bunch of space.. Are you using iCloud Photos? This can be used to save storage space on your device if you utilize the Optimize Storage option. Note that you will likely need to buy iCloud storage for this

Buy more iCloud storage - Apple Support

Set up and use iCloud Photos - Apple Support

Alternatively you could offload them to a computer and delete from your phone

Transfer photos and videos from your iPhone, iPad, or iPod touch - Apple Support

You could also look into Google Photos or Amazon Photos or other similar apps/cloud storage options.


If it's your iCloud storage that is getting full.. you may need to purchase more

Manage your iCloud storage - Apple Support


Hey Apple i have a problem in my iPhone.In settings it says your iPhone storage is full but when i click it is not full please can you help me

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