Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have a old ipad that i want to get going again. but i do not have the passcode. the apple id is the same as our base computer that we use. what do you think?

I have an old ipad that I want to get going again. I forgot the passcode. how do I get it up and running again.


Posted on Sep 6, 2020 11:41 AM

Reply
4 replies

Sep 6, 2020 4:02 PM in response to Ginger1212

If your iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).


You’ll also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com

I have a old ipad that i want to get going again. but i do not have the passcode. the apple id is the same as our base computer that we use. what do you think?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.