You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Not receiving text messages

I did a software update now not receiving text messages. I can receive imessages just not text messages when sent from any other device.


checked settings under messages and it’s turned on.


turned phone off and on still not working


any one can help please?

iPhone XR, iOS 13

Posted on Sep 6, 2020 12:09 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 6, 2020 1:11 PM

Try Update your carrier settings on your iPhone or iPad - Apple Support


and remove the SIM card, and re-insert it! Remove or switch the SIM card in your iPhone or iPad - Apple Support


And/Or speak to your cellular service provider (your carrier company)!

1 reply

Not receiving text messages

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.