My daughter lost her iCloud password

My daughter lost her iCloud password and now she cannot unlock the iphone 5 that I gave her.


She tried recovering her icloud password but she could not do it.


The SN of the iPhone is DN*********TTN


Could you please help me help her activating her phone?

[Edited by Moderator]


iPhone 5

Posted on Sep 6, 2020 9:54 PM

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Posted on Sep 6, 2020 10:02 PM

This is a user forum, not Apple.


You can head to https://iforgot.apple.com, and follow the recovery steps there.


If your daughter is forgetful of passwords, have her write them down is a secure place. Also consider using a password manager service such as Lastpass (https://lastpass.com) or Dashlane (https://www.dashlane.com).

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My daughter lost her iCloud password

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