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User profile for user: Ben_Gen
Ben_Gen Author
User level: Level 1
8 points

Mail push noticication

Hi all,


I'ts getting realy frustrating.


On my iPhone 11 (but also in my former iPhone 7) i don't get any pushnotification for recieving new emails.


Situation:

Software is up to date.

I get push notifications from all my other apps on my phone and Aplle Watch.

Only the Mail app (apple) doesn't push.

All setting are "ON"

V Allow push notifications

V home screen

V message center

V badges


Sometimes i look at my phone and i see the red dot as a sign there is a new email (without push).

When i open the app there isn't a new email. I first have to refresh to load new emails before it appears.


All of this is since 6 months ago. I thought it was a problem with my former iPhone. But since 3 months i own a Iphone 11 and the problem is still there.


Is there anyone who knows what is the problem?


Thanks in advance.






iPhone 11

Posted on Sep 7, 2020 2:16 AM

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,796 points

Posted on Sep 7, 2020 2:55 AM

You may know that there are two settings (Fetch and Push Mails). What have you set? Watch the GIF below


Google, AOL, Yahoo - Only Fetch mail Option is available

iCloud, Exchange, Outlook - Both Fetch and Push Mail option is available


  1. Push Mail: Whenever possible the email client will push mails to all your devices.
  2. Fetch Mail: You need to set How you want it to be fetched, Automatically, Manually , Hourly,Every 30 mins, every 15 mins
    1. Automatically: will fetch when the iPhone is powered and on WiFi
    2. Manually: with fetch when you open email, open Inbox and swipe down
    3. You get an email notification as soon as the client server receives an email and your device is connected to internet, irrespective of whether the mail is in your device's Inbox or not




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Question marked as Top-ranking reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,796 points

Sep 7, 2020 2:55 AM in response to Ben_Gen

You may know that there are two settings (Fetch and Push Mails). What have you set? Watch the GIF below


Google, AOL, Yahoo - Only Fetch mail Option is available

iCloud, Exchange, Outlook - Both Fetch and Push Mail option is available


  1. Push Mail: Whenever possible the email client will push mails to all your devices.
  2. Fetch Mail: You need to set How you want it to be fetched, Automatically, Manually , Hourly,Every 30 mins, every 15 mins
    1. Automatically: will fetch when the iPhone is powered and on WiFi
    2. Manually: with fetch when you open email, open Inbox and swipe down
    3. You get an email notification as soon as the client server receives an email and your device is connected to internet, irrespective of whether the mail is in your device's Inbox or not




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Mail push noticication

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