Beavis6210 Author

Level 1

4 points

how to reactivate my account

I cancelled my credit card and forgot to update apple/itunes with new payment. Please tell me how to re-activate my account

iPhone XR, iOS 13

Posted on Sep 7, 2020 6:45 AM

Reply

Top-ranking reply

Level 8

39,549 points

Posted on Sep 7, 2020 11:32 AM

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.

More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support

Good luck!

View in context

Similar questions

1 reply

Top-ranking reply

Level 8

39,549 points

Sep 7, 2020 11:32 AM in response to Beavis6210

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.

More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support

Good luck!

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

how to reactivate my account

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up