upgrade my MacBook air

Hello,

My MacBook air will not let me download macOS high sierra. It keeps saying it is damaged but i need it for school. do you know how i can get it or if there is another upgrade i call download that will allow me to download office 365? When i go to upgrades under the app store it says there is nothing available but i really need office 365.

MacBook Air 13″, macOS 10.12

Posted on Sep 7, 2020 8:04 AM

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Posted on Sep 7, 2020 8:24 AM

Delete "Install macOS High Sierra" from the Applications folder.

Try downloading again while in Safe Mode.

How to use safe mode on your Mac - Apple Support

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upgrade my MacBook air

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