You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why is face id only available on ipad pro 11 inch and up?

Is there any way to get face id for my ipad air.

iPad Air, iPadOS 13

Posted on Sep 7, 2020 6:20 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 7, 2020 7:48 PM

The hardware needed for Face ID is only installed on the iPad Pro 11” and up devices. The iPad Air does not have the required camera hardware for Face ID and therefore uses the Touch ID which has the finger print scanner in the Home Button. The versions that use Face ID do not have Home Buttons and therefore have no way of doing Touch ID so they use Face ID instead. There is nothing that you can install to get Face ID to work on any other versions as the hardware will NOT support it.

3 replies
Question marked as Top-ranking reply

Sep 7, 2020 7:48 PM in response to Shellyiz

The hardware needed for Face ID is only installed on the iPad Pro 11” and up devices. The iPad Air does not have the required camera hardware for Face ID and therefore uses the Touch ID which has the finger print scanner in the Home Button. The versions that use Face ID do not have Home Buttons and therefore have no way of doing Touch ID so they use Face ID instead. There is nothing that you can install to get Face ID to work on any other versions as the hardware will NOT support it.

Why is face id only available on ipad pro 11 inch and up?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.