You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Whatsapp isn’t working on mobile data but it’s working through wifi

its been showing the same even if I’ve turned on the mobile data also if i turn on the mobile data option in whatsapp and switch to other app the data is turning off by itself

iPhone 6s, iOS 12

Posted on Sep 8, 2020 3:08 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 8, 2020 3:19 AM

Is this your corporate iPhone? Do you have any profile installed by your corporate / organisation / enterprise / School Management then please contact the system administrator of your corporate / organisation / enterprise / School Management


If you have installed it on your own --> Install or remove configuration profiles on iPhone - Apple ...


Contact your Carrier (Cellular Service Provider) The agency who issued the SIM to you if they have installed anything through their carrier settings --> Update your carrier settings on your iPhone or iPad - Apple Support


Try --> Check the cellular data usage on your iPhone and iPad ...

1 reply
Question marked as Top-ranking reply

Sep 8, 2020 3:19 AM in response to akila27

Is this your corporate iPhone? Do you have any profile installed by your corporate / organisation / enterprise / School Management then please contact the system administrator of your corporate / organisation / enterprise / School Management


If you have installed it on your own --> Install or remove configuration profiles on iPhone - Apple ...


Contact your Carrier (Cellular Service Provider) The agency who issued the SIM to you if they have installed anything through their carrier settings --> Update your carrier settings on your iPhone or iPad - Apple Support


Try --> Check the cellular data usage on your iPhone and iPad ...

Whatsapp isn’t working on mobile data but it’s working through wifi

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.