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Whatsapp isn’t working on mobile data but it’s working through wifi

its been showing the same even if I’ve turned on the mobile data also if i turn on the mobile data option in whatsapp and switch to other app the data is turning off by itself

iPhone 6s, iOS 12

Posted on Sep 8, 2020 3:08 AM

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Posted on Sep 8, 2020 3:19 AM

Is this your corporate iPhone? Do you have any profile installed by your corporate / organisation / enterprise / School Management then please contact the system administrator of your corporate / organisation / enterprise / School Management


If you have installed it on your own --> Install or remove configuration profiles on iPhone - Apple ...


Contact your Carrier (Cellular Service Provider) The agency who issued the SIM to you if they have installed anything through their carrier settings --> Update your carrier settings on your iPhone or iPad - Apple Support


Try --> Check the cellular data usage on your iPhone and iPad ...

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Question marked as Best reply

Sep 8, 2020 3:19 AM in response to akila27

Is this your corporate iPhone? Do you have any profile installed by your corporate / organisation / enterprise / School Management then please contact the system administrator of your corporate / organisation / enterprise / School Management


If you have installed it on your own --> Install or remove configuration profiles on iPhone - Apple ...


Contact your Carrier (Cellular Service Provider) The agency who issued the SIM to you if they have installed anything through their carrier settings --> Update your carrier settings on your iPhone or iPad - Apple Support


Try --> Check the cellular data usage on your iPhone and iPad ...

Whatsapp isn’t working on mobile data but it’s working through wifi

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