Disabled phone

My daughters phone got disabled after too many log in attempts. I don’t remember what email she had for the phone or her apple

ID . I don’t know how to get the phone to work again! Please help!!

iPhone 7

Posted on Sep 8, 2020 6:06 AM

Reply
2 replies

Sep 8, 2020 6:17 AM in response to Medamae

Passcode?


If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support


If you’re asking about Activation Lock, that’s different. Activation Lock is a theft deterrent, and it wouldn’t be a deterrent if it were readily bypassed. Activation Lock can be released only with the Apple ID and password, or potentially with the original purchase receipt and matching photo ID and a discussion directly with the folks at Apple, or if the owner is deceased and the necessary paperwork is available.

If you forgot your Apple ID password - Apple Support

If you forgot your Apple ID - Apple Support

Recover your Apple ID when you can’t reset your password - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Disabled phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.